What protocols does SiteConduit support for building automation remote access?

SiteConduit supports BACnet/IP (UDP 47808), Modbus/TCP (TCP 502), Niagara Fox (TCP 4911, 5011), HTTP/HTTPS (TCP 80, 443), and ICMP. The protocol allowlist is configurable per site, and a default-deny bridge filter blocks everything not explicitly permitted.

How does SiteConduit prevent unauthorized lateral movement on building networks?

Every session runs behind a protocol-level firewall with a default-deny bridge filter. Only approved BAS protocols are permitted. Technicians can reach their BACnet controllers and Niagara stations but cannot access file servers, printers, or IT infrastructure. Sessions are also bandwidth-limited to prevent data exfiltration.

Does SiteConduit support compliance and audit requirements?

SiteConduit generates detailed compliance reports with full session history including technician identity, session times, protocols used, and data transferred. Reports export to CSV and are designed to support industry compliance frameworks, insurance renewals, and vendor risk assessments.

How long does it take to deploy SiteConduit at a building site?

Minutes, not months. SiteConduit ships a pre-configured CPE device to your site. Your facilities team plugs it into the building automation network. The device auto-provisions via Zero Touch Provisioning with no on-site IT support required.

Can building owners terminate remote access sessions immediately?

Yes. SiteConduit provides a one-click kill switch that terminates any session in seconds. The encrypted tunnel is disabled, credentials are revoked, and the network bridge is destroyed. Bulk termination is available per-site or across all sites in your organization.

Privacy Policy | SiteConduit

1. Introduction

SiteConduit is operated by Idea Networks Inc. ("we", "us", "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. What Data We Collect

When you interact with SiteConduit, we may collect the following information:

Email address — provided when you join the waitlist.
Company name and role — optionally provided during waitlist qualification.
IP address — automatically recorded when you submit the waitlist form.
Cookies and analytics data — collected via Google Analytics (GA4) if you consent, including pages visited, session duration, device type, and approximate location.
Communication preferences — whether you opted into blog and product news emails.

3. How We Use Your Data

Waitlist management — to process your signup, prioritize access, and notify you when early access opens.
Email communications — to send a confirmation email upon signup, and if you opted in, blog posts and product news.
Analytics — to understand how visitors use our site so we can improve it.
Security — IP addresses may be used to prevent abuse and fraud.

4. Third-Party Services

We share data with the following third-party services:

Resend — email delivery service used to send waitlist confirmation and notification emails. Resend processes your email address on our behalf.
Google Analytics (GA4) — web analytics service. GA4 uses cookies to collect anonymized usage data. GA4 only loads if you accept cookies via our consent banner.

We do not sell, rent, or trade your personal data to any third party.

5. Cookies

Our site uses the following cookies:

cookie-consent (localStorage) — stores your cookie consent preference ("accepted" or "declined"). Set by our cookie consent banner. No expiration (persists until cleared).
Google Analytics cookies (_ga, _ga_*) — used for analytics if you accept cookies. These cookies help us understand site traffic and usage patterns. Set by Google; typically expire after 2 years.

You can opt out of analytics cookies at any time by clearing your browser's localStorage and declining cookies when the banner reappears. You can also use browser settings or extensions to block cookies.

6. Data Retention

Waitlist data — retained for as long as needed to manage the waitlist and onboard customers. You may request deletion at any time.
Analytics data — retained according to Google Analytics default retention settings (14 months).
Email communications — unsubscribe at any time; we will stop sending marketing emails promptly.

7. Your Rights (GDPR Articles 15-17)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under GDPR:

Right of access (Article 15) — you can request a copy of all personal data we hold about you.
Right to rectification (Article 16) — you can request correction of inaccurate or incomplete data.
Right to erasure (Article 17) — you can request deletion of your personal data. We will comply unless we have a lawful reason to retain it.
Right to restrict processing — you can ask us to limit how we use your data.
Right to data portability — you can request your data in a machine-readable format.
Right to object — you can object to processing of your data for marketing purposes at any time.

To exercise any of these rights, contact us at hello@siteconduit.com. We will respond within 30 days.

8. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent — for analytics cookies (opt-in via cookie banner) and marketing emails (opt-in via checkbox).
Legitimate interest — for waitlist management, fraud prevention, and improving our services.
Contract — to provide the service you signed up for (waitlist access notification).

9. Data Security

We use industry-standard technical and organizational measures to protect your personal data, including encryption in transit (TLS), secure database access controls, and restricted access to personal data within our organization.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website. The effective date at the top of this page indicates when the policy was last revised.

11. Contact

For privacy-related requests or questions, contact us at: hello@siteconduit.com

Idea Networks Inc.